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Safety tips for women and families in India — from travel safety, going out at night, using safety apps, and home security.

Delhi Metro Women-Only Cars — Safety travel rules for women and public transport safety in India
Kenyh Cevarom (CC BY-SA 3.0, Wikimedia Commons)

The first question that families preparing to move to India ask is not about home or school, but “Is it safe there?” There is a bigger gap than you might think between the images of security in India that you see on the news and the daily lives of Korean families actually living in Delhi, Gurgaon, and Noida. As you live in the local area, vague fears decrease, but that doesn't mean you can walk down the alley alone at 11 o'clock at night like you do in Korea. The key isRather than exaggerating or being careless, make proven rules a habit.no see.

This article is based on the experiences of Koreans living with their families in Delhi NCR.Basic understanding of security and emergency contact network → Mobile safety → Going out at night → Smartphone safety app → Residential security → Family and child safety routineWe have organized the practical rules in the following order. It contains details on what is different from Korea, where you need to be careful, and where you can feel safe.

The organizations, apps, and numbers that appear in the text only contain official channels that are actually in operation. However, app functions and systems may change, so please check the latest status by installing and setting them up one by one with your family during the first week of your new appointment.

01A closer look at Indian security - Between exaggeration and inattention, and emergency contacts

It is difficult to describe security in India in one sentence. Even within the same Delhi metropolitan area, the Gated Society complex in Gurgaon and the alleys of the traditional market in Old Delhi are completely different environments, and the experiences during day and night, weekdays and festival periods are also greatly different. In actual experience, there is not much to feel threatened within the areas where Korean families usually live - societies, international schools, large malls, offices. The problem is preparing for the moment you leave that route.

That's why I always recommend three principles to new families.

  • predictable route— Create a living radius centered around proven areas and facilities, and familiarize yourself with unfamiliar areas with a companion during the day.
  • a record-breaking move— Defaults to a mode of transportation whose vehicle, driver, and route are recorded in the app.
  • status of contact— Keep location sharing and emergency contacts turned on at all times, so your family can be notified right away if something happens.

The starting point of the emergency communication network is India.Integrated emergency report number 112no see. India operates a system that connects police, fire, and emergency services to 112 through the Emergency Response Support System (ERSS), so you only need to remember this number when you are in an emergency. It is safer to save existing individual numbers as well.

numberuse
112Integrated emergency reporting (connection to police, fire, and emergency services, reporting also available through dedicated app)
100 / 101police/fire
108 / 102Emergency ambulance (EMRI) / First aid for pregnant women and infants (free, NHM)
1091Women Helpline
1098Childline

Don't just save the number. During your first week in office, get your family together and simulate "Who would call where in this situation?" The way the helpline operates may change, so please check the Indian government's official website for the most up-to-date information.

02Travel safety — Rules for Uber, Ola, Metro, and auto rickshaws

In India, the safety of women and their families is largely determined ‘on the move’. Fortunately, Delhi NCR is well-equipped with app-based ride hailing and subway infrastructure, so travel risks can be greatly reduced by following the rules for each method.

Uber · Ola — 30 second confirmation routine before boarding

  • When dispatchedVehicle license plate, vehicle type, and driver photoCompare it with the app screen and then board. If the license plate is different, I will never ride it.
  • provided by the appBoarding confirmation PIN functionIf you turn it on, you must confirm your 4-digit number with the driver to start driving, eliminating the risk of getting into the wrong car.
  • Immediately after boardingShare Trip functionSend real-time directions to your family. Also check the location of the emergency button within the app in advance.
  • The seat isback seatThis is the basic rule. If the route differs significantly from the map, immediately ask the reason and, if necessary, get off in a crowded place.

Delhi Metro — Actively utilize women-only carriages

Delhi Metro isThe front carriage of the train is a women-only coach.It is operated by and is marked in pink on the platform floor and information boards. It is operated so effectively that men are subject to crackdowns and fines when boarding, so it is recommended to use women-only compartments during rush hours or at night. Security checks and CCTV are always in operation when entering the station, so the perceived safety is high.

Autorickshaw — Convenient during the day, app at night

Auto-rickshaws are useful for short distance travel during the day, but it is best to avoid grabbing a ride on the street at night. At night, if you call an auto rickshaw using the Uber or Ola app, the driver and route record are recorded, making it much safer. For families who make a lot of daily trips, such as commuting to and from school, hiring a dedicated driver is a realistic alternative, but here are tips for hiring and managing them.Guide to hiring drivers in IndiaThis is covered in detail.

03Going out at night — ‘movement and condition’ are the criteria rather than time

I often get asked, “What time is it okay?”, but when you live in a local area, safety at night is not about the time of day.Where, how, and in what condition do you travel?You will find out that it is a problem. Even at 9 o'clock at night, a restaurant in a mall and a deserted side street are completely different environments.

  • The route is a bright main road.— Use streets with streetlights and CCTV cameras, and avoid dark, deserted shortcuts, vacant lots, and roads next to construction sites, even if the distance is short.
  • Minimize walking sections— At night, the rule is to drive to the destination door, and the drop-off point is also designated right in front of the entrance.
  • Departure/arrival sharing— Make it a habit to notify the family group chat room when you leave and when you arrive. Although it may not seem like a big deal, it is the most effective rule in practice.
  • Drinks in sight— Whether at a cafe or a party, order new drinks that were left unattended while you were away. This is a rule that is common all over the world, but the more unfamiliar the environment, the more strictly it is worth following.
  • Prohibition on returning home alone after meeting— After a late meeting, we head home in the app vehicle in the same direction, and exchange arrival confirmation messages with each other.
  • Match the local tone— There is no need to change your clothes or behavior excessively, but when going out at night or visiting a traditional market or old town, you can reduce unnecessary attention by matching the surroundings, such as taking a scarf with you.

If a stranger persistently follows you or talks to you, do not respond and go to the nearest person.Shop, security post, mall entranceLike, going into a place where there are people and CCTV is a priority. You can call 112 on the spot or report it through the app.

Passage with CCTV installed - Rules for choosing a safe route when going out at night in India
When traveling at night, the basic rule is to plan your route based on major roads with street lights and CCTV. · Gzen92 (CC BY-SA 4.0, Wikimedia Commons)

04Your smartphone is your best bodyguard — how to use safety apps

Before smartphones were a means of payment in Indian life,The most powerful safety equipmentno see. Because location sharing, emergency reporting, and movement records can all be handled with a single phone, it is recommended that you set up the following functions on the phones of all family members in the first week of your new job.

App/FunctionHow to use it
112 India AppThe official mobile app of India Integrated Emergency Reporting (ERSS). An SOS report is sent with your location at the touch of a button, so you can use it even in situations where communication is difficult.
Himmat PlusA women safety app run by the Delhi Police. After registration, you can send SOS. Operational status and features are subject to change, so please check the Delhi Police official site for the latest information.
Uber/Ola safety featuresIn-app emergency button, Share Trip, boarding PIN confirmation. The key is not to just install it, but to turn the feature on in advance in the settings menu.
Share Google Map locationIf you set real-time location sharing to 'always on' among family members, you can check each other's locations without having to turn it on and off every time.
WhatsApp Live LocationIndia's national messenger. It is useful when sharing the real-time location of only a specific travel section, and a record of contact with the driver and helper is also kept.

Add these two things and you're done. First, the smartphoneEmergency SOS shortcut functionPlease register your spouse's number and 112 (by repeatedly pressing the power button, etc.). Second, the phone battery is safe, so when going out at night,auxiliary batteryMake it a habit to take care of it. The moment the phone is turned off, location sharing, app calling, and emergency reporting are all disabled.

Use of smartphone safety apps — Indian women share safe location and set up emergency reports
112 India App, itinerary sharing, and even constant location sharing — smartphone settings are half of the safety of living in India. · Autoria: Christin Marczinzik & Thi Binh Minh Nguyen Obra (CC BY-SA 4.0, Wikimedia Commons)

05Home Security — Safety starts from the moment you choose your home

In India, half of a family's safety is determined by which neighborhood and type of house they choose. Basic recommendations for Korean families are:Gated Society with 24-hour securityno see. Visitor registration is done at the entrance of the complex, and CCTV and patrols are in operation within the complex, so the management burden is much less than that of individual houses. The society’s access control and overall living rules are as follows:India Apartment Society Life A to ZThis is covered in detail.

Security checklist before contracting a house

  • Complex front and back gatesSecurity presence and visitor registration procedures— Make sure delivery and repair technicians are recorded.
  • Main passageways, parking lots, and elevatorsWhether CCTV is installed.
  • If you are from the lower classWindow grills (iron bars) and balcony locks— In India, low-rise window grilles are nowhere near standard, so if they don't exist, we negotiate their installation.
  • entranceDoor chain/auxiliary locking deviceAvailability — If not available, discuss with the landlord when moving in to add it.

Life security habits after moving in

  • many societiesVisitor management apps like MyGateUse . When a visitor or delivery arrives, an approval request is made through the app, so a great deal of security is ensured by simply not approving unknown visits.
  • When the doorbell ringsCheck via intercom or door view before opening the doorAnd repair technicians and inspectors who have not made a reservation will have their identities verified through the security office.
  • When hiring full-time personnel such as housekeepers or drivers, please contact the local police station.Police VerificationTake advantage of the system. Both Delhi and Gurgaon police operate employee identity registration procedures, and the basic requirement is to keep records in writing along with a copy of the identity card.
  • Do not leave spare keys with outsiders, and change door lock passwords whenever personnel are replaced.
India Gate Access Control — Gated Society Residential Security and Security System
Gated societies, which provide 24-hour security and visitor registration, are the basic choice for Korean families. · Disorders Inquiry Committee Lord William Hunter- President, (Public domain, Wikimedia Commons)

06Family/Child Safety Routines - From commuting to school, going out, to emergency response

Being careful on your own and creating a safety system as a family are two different issues. Especially for families with children, it is important to create a system for commuting to and from school.

Child going to school and going out

  • If you use a school busWhether a bus attendant (attendant) is present and the boarding and alighting point, and ensure that the pick-up person for drop-off is the person registered with the school.
  • To the childHome address, parent phone number, child helpline 1098Have them memorize and repeatedly practice the behavior rule, “If you get lost, ask the security guard or store employee for help.”
  • Even if it is just a playground, it is a rule that children in lower grades are accompanied by a guardian or helper.

Common routine for spouse and family

  • the whole familyAlways-on location sharingTurn on and create group chat room rules to notify departure and arrival when going out.
  • We share each other's schedules once a week so we know roughly who is where and when. In unfamiliar environments, this ‘loose grasp’ determines the speed of response in an emergency.
  • If you are connected to the expatriate community and the Korean community network, you will receive local security news and advisories the fastest. In addition,Save the contact information of the Embassy of the Republic of Korea to IndiaAlso, remember that in case of an incident or accident, you can receive help through the Ministry of Foreign Affairs’ consular call center (24 hours a day).

Lastly, targeting your family is as important as your physical safety.Phone, QR, and visit fraudno see. How will your spouse and children respond to calls or visits from home?Types of Scams in India and PreventionWe have organized them by type, so we recommend that you read them together. Safety rules are not learned overnight. In the first month of taking office, if the family starts making habits one by one together, the anxiety of living in India will change into a 'manageable daily routine' faster than you think.

Useful tips

30-second routine before boarding — check license plate, driver, and PIN

After dispatching an Uber or Ola ride, compare the vehicle license plate number and photo of the driver with the app, and turn on the ride confirmation PIN function. This set includes sending real-time routes to your family through Share Trip right after boarding. Even if this routine becomes a habit, most of the risks of moving will disappear.

Family location sharing is 'always on' by default.

If you set Google Maps location sharing to always be on with family members, you can check each other's locations without having to turn it on and off every time. If you only want to share a specific travel section, you can use the WhatsApp live location function.

Install 112 India app on all family phones

India operates a system (ERSS) that connects police, fire, and emergency services into one integrated emergency reporting 112, and SOS reporting is also possible through the official app. Even in situations where communication is difficult, reports with location can be submitted with a single button, so install it on all family members' phones during the first week of your new job.

Police verification when hiring helpers or drivers

When hiring full-time personnel such as housekeepers or drivers, use the employee identity registration process at the local police station and leave a written record with a copy of their ID card. The rule is not to skip any formalities, even if it is an introduction to an acquaintance.

Returning home at night is a ‘movement of record’.

At night, instead of grabbing an autorickshaw or taxi directly on the street, call it through the Uber or Ola app. The vehicle, driver, and route are all recorded, and you can also use the in-app emergency button. Designate the drop-off point right in front of the destination entrance to minimize walking distance.

Common pitfalls and how to solve them

!
If you catch an autorickshaw or taxi on the street at night, no records are left.
When traveling at night, the principle is to call the Uber or Ola app. Auto rickshaws can also be called through the app, so driver and route records are kept, itinerary sharing, and even emergency buttons can be used.
!
When the doorbell rings, the door is opened without confirmation.
Before opening the door, check through the intercom and door view, and the identity of repair technicians or inspectors who have not made a reservation is verified through the security office. In a complex that uses a visitor management app such as MyGate, a great deal of security can be secured simply by rejecting unauthorized visit approval requests.
!
I encountered an unpleasant situation while boarding a regular carriage of the Delhi Metro during rush hour.
In the Delhi Metro, the front carriage of the train is operated as a Women Only coach and is marked in pink on the platform. During rush hour and at night, use of women-only carriages is the default.
!
They hire housekeepers and drivers without background checks, relying solely on referrals from acquaintances.
Go through the police verification process at the local police station and leave a copy of your ID card and working conditions in writing. When changing personnel, be sure to change the door lock password.
!
When signing a contract for a low-rise house, you do not check the window grills and balcony locks.
In India, low-rise window grilles are close to the norm. Before signing a contract, check whether a grill, door chain, or auxiliary lock is present, and if not, include installation as a condition of discussion with the landlord.

Latest updates

  • India's integrated emergency reporting 112, established as a nationwide single number and app systemThrough the Emergency Response Support System (ERSS), police, fire, and emergency reports are integrated into 112, and location-based SOS reports are also possible through the official mobile app, lowering the emergency response threshold for foreign residents.
  • Ride-hailing apps such as Uber and Ola continue to strengthen safety featuresAs the safety features of ride-hailing apps continue to expand, including in-app emergency buttons, Share Trip, and ride confirmation PINs, it has become easier to make 'recorded trips' the default in Delhi NCR.

FAQ

Can women travel alone at night in India?
The route and method of movement are more important than sight. Managed spaces such as malls and societies have a high level of perceived safety even at night, but make it a rule to minimize walking at night and travel to the door by app vehicles such as Uber or Ola that can keep records. It is also a good idea to develop the habit of sharing your departure and arrival information with your family.
How do I use the Delhi Metro women-only carriage?
The car at the front of the train is a Women Only Coach, which is marked in pink on the platform floor and information boards. It is operated so effectively that it is subject to crackdowns if men board it, so you can basically use women-only compartments during rush hours or at night.
What number should I call in an emergency?
Integrated emergency call 112 is the default, and police 100, fire 101, and ambulance 102/108 are also saved. Women's helpline 1091 and children's helpline 1098 are also useful. You can also report SOS with your location through 112's official app (112 India).
What are the must-install safety apps in India?
The basic set includes the 112 India app, Uber and Ola (including emergency button, itinerary sharing, and boarding PIN settings), Google Maps constant location sharing, and WhatsApp live location. In the Delhi area, there is also Himmat Plus, a women's safety app operated by the Delhi Police. Check the operation status on the Delhi Police official website.
How do I verify identity when hiring a maid or driver?
Use the Police Verification system at your local police station to register your identity as an employee, and leave a copy of your ID card and working conditions in writing. Both Delhi and Gurgaon police have relevant procedures in place, and do not forget to change door lock passwords whenever personnel change.

References & links

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