Manage your home with Urban Company — cleaning, air conditioning, repair home service reservations, prices, tips for use

Urban Company is a home service reservation platform serviced in major Indian cities such as Delhi NCR (Delhi, Gurgaon, Noida), Mumbai, and Bangalore. The biggest feature isQuotation system close to scout priceno see. When you select a service, the estimated price is usually displayed on the app first, and a separate estimate is added only when additional work is needed after the visit, so it is more predictable than 'calling a local repairman' in Korea.

Another thing that stands out isThe ratings and reviews of each article are accumulated and published.It means that it will happen. You can check the star rating, number of construction projects, and reviews before making a reservation, so even first-time foreign residents can choose a technician with some peace of mind. Since the cities and detailed categories where services are available are slightly different depending on the region, we recommend that you open the app immediately after moving and check the list of services actually provided in your area.

The range of services handled by Urban Company is wider than you might think. The major categories covering all household chores are summarized as follows.

The detailed services provided are slightly different depending on the region, so if you do not see the category you want in the app, try entering keywords directly into the search box.

The actual reservation process is not difficult. If you go through it the first time, the second time will be over in 1-2 minutes.

1. Install and sign up for the app— Download from Google Play Store or App Store and sign up through OTP authentication with your Indian mobile phone number.
2. Select category/detailed service— Select the desired category, such as cleaning, AC service, or plumbing, and select detailed options (e.g., 1 AC service, 2 AC service).
3. Date/time slot reservation— Choose one of the available time zones. In many cases, same-day visits are possible, but during peak season, it may be pushed back to the next day.
4. Enter address and select payment method— Check your registered address and select a payment method among UPI, card, or in-app wallet.
5. Check article assignment— You'll see your assigned driver's name, photo, and rating, and you can track their location in real time and receive notifications before they arrive.

If you liked the assigned article, next timeRe-booking of same articleIn many cases, it is also possible. This is a useful feature that saves you the trouble of verifying new articles every time.

The part you're most curious about is the price, but it varies in real time depending on service details, region, and peak season, so the numbers below are limited.Reference range to get a rough ideano see. Be sure to check the exact amount based on the quote displayed on the app when making a reservation.

especiallyAir conditioning service prices and waiting times tend to rise during the peak summer season.Please note that there is this. Payment is supported by UPI, credit/debit cards, and in-app wallet, and families who use it frequently are worth checking within the app to see if there are any subscription-type membership benefits. As of 2026, the pricing policy may still change, so please always check the official app for the latest rates.

There are some common tips shared by residents who have used the facility for more than a few months.

• Articles with a rating of 4.7 to 4.8 or higher and a large number of construction projectsIf you select first, the probability of failure is lower.
• Regular cleaning or AC inspection is required.Regular reservation (subscription) functionThis saves you the hassle of making a new reservation every time.
• If you live in an apartment complex (society), the driverSecurity room entry registrationIn many cases, you have to go through . You can reduce the time the driver waits at the gate by registering visitors in advance at the security office or in the RWA (Residents' Association) app according to the reservation time. The overall society entry process isIndia Apartment Society Living GuideThis is covered in more detail.
• Most of the communication with the driver isHindi and basic EnglishIt is done with. If you want an article that communicates well in English, you can check it in advance in the reviews or request it through chat.

For your information, if you need a full-time person to handle all daily household chores, consider a company like Urban Company.Reservation type service for each caseseeGuide to Hiring HousekeepersPart-time/full-time employment covered in may be more appropriate. There are many families who combine both methods depending on the situation.

As convenient as it is, it's a good idea to know a few things in advance.

• Cancellation Policy— Cancellation fees may apply if you cancel within a certain period before the reservation time. Please check the exact conditions each time on the reservation screen.
• Payment is always made within the app— If the driver asks for separate payment in cash or personal account on the spot, it is safer not to respond but to contact the app customer service center right away.
• Possibility of change in quotation— If parts replacement or additional work is required after the visit than expected, an additional quotation may be provided on site. The rule is not to proceed without consent.
• Leave a review— Leaving ratings and reviews after service not only helps future users, but also contributes to maintaining the quality of service across the platform.

When you receive unsatisfactory service, the quickest way is to request a refund or a return visit through the customer center chat within the app. If the problem is not resolved, you can also use official consumer protection channels such as India's National Consumer Helpline.